6ft Club offers a flexible return policy for all items in our store. To be eligible for returns, items must be in:
- New to lightly worn condition
- Original product packaging
We refund all orders returned within 30 days from the day you receive your order (less a $15 return service fee). This includes a refund of the cost of the item and any tax you paid upon checkout; please note it does not include any shipping cost paid at checkout (as those funds go to our third party shipping service when we send out your order). We cover the cost of return shipping for all U.S. domestic orders.
To return an item for any reason, simply send a return request to email@example.com with the subject line Return Request. To help us process your return as quickly as possible, please include the following information in your email:
- Your Full Name
- Order Number
- Item Name
Although we do not require an explanation for your return, we appreciate any information you can provide about the reason for your return. We will use this feedback to improve the experience for future customers.
Once we have received your return request, we will provide you with the return mailing address, your return confirmation number, and free shipping label. Please note: we ONLY accept returned items with a return confirmation number, so please follow the instructions above for processing your return. Returns can be dropped off at your nearby post office.
Refunds will be credited to the charge account used for the purchase. You will be notified via e-mail when the refund has been processed. We process most refunds within three business days, and the remaining time to receive your refund is determined by your payment service provider.
For further questions about our policies, please visit our FAQ or contact us directly via email, phone, or chat. You can locate our contact information at the bottom of this page.